Troubleshoot email, wireless, intermittent connection and slow speeds Setup and Troubleshoot e-mail software Security Downloads, Information, and Terms Setup and Troubleshoot Modems Setup and Troubleshoot Wireless on your Computer or Modem step-by-step tutorials on wired troubleshooting, wireless troubleshooting and email

Setup Email on iPhone iPad iOS 6 for,,,,,,,,,,,

^These settings work for the following domains:,,,,,,,,,,,

1. Select "Settings".

2. Select "Mail, Contacts, Calendars".

3. Select "Add Account".

4. Select "Other".

5. Select "Add Mail Account".

6. Enter the following:
  • 1. Your Name
  • 2. Email Address
  • 3. Your Password
  • 4. Email Address

7. Select "Next".

8. You are done. If you get an error, proceed to the next step.


1. If you get an error, select "OK".

2. Select "Save".

3. Select "Save".

4. Select the "Email Address" that you want to troubleshoot.

5. Do the following:
  • 1. Verify Host Name is:
  • 2. Select "SMTP"
  • 3. customers need to change the User Name.*
* is an alias to If your email address is you will use for the User Name.

6. Select the "Server" listed under Primary Server.

7. Do the following:
  • 1. Verify the Host Name is:
  • 2. User Name: Full Email Address*
  • 3. Use SSL: OFF
  • 4. Server Port: 587
  • 5. Select "Done"
* Test your email address and password by signin into Webmail.
If you can't sign into webmail, Chat with Tech Support.

8. Select your email address in the upper left hand corner.

9. Select "Advanced".

10. Do the following:
  • 1. Use SSL: ON
  • 2. Server Port: 995
  • 3. Select your email address in the upper left hand corner.

11. Select "Done".

12. Select the "Home Button".

13. Select "Mail".