Troubleshoot email, wireless, intermittent connection and slow speeds Setup and Troubleshoot e-mail software Security Downloads, Information, and Terms Setup and Troubleshoot Modems Setup and Troubleshoot Wireless on your Computer or Modem step-by-step tutorials on wired troubleshooting, wireless troubleshooting and email

Setup Qwest.net Email on iPhone iPad iOS 6



1. Select "Settings".



2. Select "Mail, Contacts, Calendars".



3. Select "Add Account".



4. Select "Other".



5. Select "Add Mail Account".



6. Enter the following:
  • 1. Your Name
  • 2. Email Address
  • 3. Your Password
  • 4. Email Address


7. Select "Next".



8. You are done. If you get an error, proceed to the next step.

Troubleshooting

1. If you get an error, select "OK".



2. Under "Incoming Mail" enter / do the following:
  • 1. Host Name pop.mpls.qwest.net
  • 2. User Name: User Name*
Under "Outgoing Mail Server" enter / do the following:
  • 3. Host Name pop.mpls.qwest.net
  • 4. Select "Save"
* If your email address is customer@qwest.net, username would be customer.
You can test your email address and password by signin into Webmail.



3. Select "Save". You are done. If you get an error, proceed to the next step.

Troubleshooting

1. Select the "Email Address" that you want to troubleshoot.



2. Do the following:
  • 1. Verify Host Name is: pop.mpls.qwest.net
  • 2. User Name: User Name*
  • 3. Select "SMTP"
* If your email address is customer@qwest.net, username would be customer



3. Select the "Server" listed under Primary Server.



4. Do the following:
  • 1. Verify the Host Name is: pop.mpls.qwest.net
  • 2. Use SSL: OFF
  • 3. Server Port: 587
  • 4. Select "Done"
* You can test your email address and password by signin into Webmail.
If you can't sign into webmail, Chat with Tech Support.



5. Select your email address in the upper left hand corner.



6. Select "Advanced".



7. Do the following:
  • 1. Use SSL: OFF
  • 2. Server Port: 110
  • 3. Select your email address in the upper left hand corner.


8. Select "Done".



9. Select the "Home Button".



10. Select "Mail".