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Setup qwestoffice.net Email on Outlook 2013



If you are using Outlook 2013, this page will show you how to set-up or edit settings for your email account.

Setup Email on Outlook 2013

1. Select "File".



2. Select "Account Settings".



3. Select "Account Settings" again.



4. Select "New".



5. Select "Manual setup or additional server types".



6. Select "Next".



7. Select "POP or IMAP".



8. Select "Next".



9. Enter the following:
  • 1. Your Name
  • 2. Your Email Address


10. Select "POP3".



11. Enter pop.qwestoffice.net for the "Incoming mail server".



12. Enter smtp.qwestoffice.net for the "Outgoing mail server (SMTP)".



13. Enter your Full Email Address for the "User Name".



14. Enter your "Password".



15. Select "More Settings".



16. Select the "Outgoing Server" tab. Verify the following is selected:
  • My outgoing server (SMTP) requires authentication
  • Use same settings as my incoming mail server


17. Select the "Advanced" tab. Enter 110 for the "Incoming server (POP3)".



18. Do the following:
  • 1. Enter 465 for the "Outgoing Server (SMTP)"
  • 2. Select SSL for "Use the following type of encrypted connection"
  • 3. Check the box next to "Leave a copy of messages on the server"
  • 4. Select "OK"


19. Select "Next".



20. Select "Close".



21. Select "Finish".

Edit Email Settings on Outlook 2013

1. Select "File".



2. Select "Account Settings".



3. Select "Account Settings" again.



4. Select the email address you want to edit.



5. Select "Change".



6. Verify you have the correct information:
  • 1. Your Name
  • 2. Your Email Address


7. Verify "POP3" is selected.



8. Enter pop.qwestoffice.net for the "Incoming mail server".



9. Enter smtp.qwestoffice.net for the "Outgoing mail server (SMTP)".



10. Verify your Full Email Address is entered for the "User Name". Make sure it's spelled correctly.



11. Re-enter your "Password".



12. Select "More Settings".



13. Select the "Outgoing Server" tab. Verify the following boxes are checked:
  • "My outgoing server (SMTP) requires authentication"
  • "Use same settings as my incoming mail server"


14. Select the "Advanced" tab. Verify 110 for the "Incoming server (POP3)".



15. Do the following:
  • 1. Enter 465 for the "Outgoing Server (SMTP)"
  • 2. Select SSL for "Use the following type of encrypted connection"
  • 3. Check the box next to "Leave a copy of messages on the server"
  • 4. Select "OK"


16. Select "Next".



17. Select "Close".



18. Select "Finish".