We developed the self-install process to be user friendly for the most novice customer installing CenturyLink High-Speed Internet equipment. Simply follow the steps on the Installation Guide that is included in your modem kit. Then open your web browser and you will be given online instructions to complete the installation. If you need further help with your installation, CenturyLink is here to support you 24 hours a day.
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How long will it take me to perform the self-installation?
The installation process takes about 20-40 minutes. The exact length of time depends on the Internet Service Provider (ISP) you chose at the time you ordered your service, your operating system, and other applications you are running on your computer.
What will I have to do to install my high-speed internet service?
Installation is easy when you follow the Installation Guide and the online instructions. Some of the steps will require you to plug in cables to your computer and to the modem. If you are not comfortable with connecting cables, we recommend you order a CenturyLink Technician Installation.
What do I need to do to prepare my computer for high-speed Internet service?
Ensure the following:
- Your computer meets the minimum system requirements.
- Your computer is free of viruses and spyware.
- Your computer is physically located close to a telephone jack.
What if I can't or don't want to install the service myself?
CenturyLink offers professional installation by a trained CenturyLink Technician.