Actiontec C1000A Modem
Quick set up
Manual set upIf the set-up above does not work, here are the documents to set-up your modem manually. If your set-up requires a PPP username and you forgot it, chat with tech support.
PPP WAN Set-ups:
1 CenturyLink recommends the default modem set-up.
2 Support for this function is available to CenturyLink business customers who purchased or lease their modems from CenturyLink. Support includes enabling the feature; it does not include configuring 3rd party devices. (ie: credit card machines, camera systems, computers, etc).
- Connection Status: displays details about the firmware version, connection and modem
- DSL Status: reflects the Status of the GREEN DSL port located on the back of the router. The DSL light on the front of the router provides a visual status of the DSL port.
- Internet Status: displays details about connection to the ISP which corresponds to the Internet light (front of the router).
- Ethernet Status: displays details on the Ethernet light(s) on the front and the ports on the back of the router.
- Wireless Status: displays details about the wireless connection and the Wireless (Wi-Fi) light (front of the router).
- Firewall Status: displays details on all modified firewall settings from the factory default state.
- Device Table: displays all devices connected to your Local Area Network (LAN).
- NAT Table: displays details about the internal (private) network to the external (public-Internet) network translation.
- Routing Table: displays details about which route the device uses to find the best path when forwarding packets.
- Resource Table: displays the modem's hardware resources, sessions and LAN device log.
- Basic Settings 2
- Wireless Security: WEP 2,3
- Wireless Security: WPA 2,3
- Radio Set up
- SSID Set Up
- SSID Set Up: Disable Broadcast
- SSID Set Up: Additional SSID's 3
- MAC Authentication 1 - allow/deny clients access to your Wi-Fi based on their MAC address.
- WPS: soft button (GUI) 1,3
- WPS: hard button
- WMM 1 - prioritizes traffic according to four Access Categories (AC) - voice, video, best effort, and background.
- WDS 1 - allows the wireless interconnection of access points via a wireless connection.
2.4 Ghz: (contd.)
- Wireless Schedule 1 - sets days and times to disable the 2.4 GHz wireless radio.
- 802.1x 1 - allows you to combine wireless security methods using WEP or WPA with the benefits of a radius server.
2 CenturyLink recommends the default modem set-up.
3 Secondary SSID's are considered an advanced feature.
- Reboot - a way to restart your modem using the GUI instead of unplugging/plugging in your modem. Rebooting/Restarting your modem can fix Internet connection problems, improve slow moving connections and resolve wireless issues.
- Restore Defaults
- Upgrade Firmware
- Ping Test - A ping test allows you to test the connection between your modem and a specific host. Some hosts don't respond to ping tests, so a failed test doesn't always point to a problem.
- Traceroute - Traceroute is used to determine the route taken by packets across a network.
- Configuration Save
- Diagnostic Test - The Diagnostic Test can help find problems with your Internet connection.
- Web Activity Log - Once enabled the Web Activity Log can provide details about what the devices on your LAN are viewing.
- System Log - The System Log provides date, time, system and action logs.
- Time Zone - The "Time Zone" utility allows you to view/change the current time zone for your modem.
Blocking/Filtering: Broadband Settings:
- Broadband Settings: WAN Type
- DHCP Settings 1,2
- DHCP Settings: LAN IP Address 1,2
- IPv6 LAN Settings 1
- DHCP Reservation: Disable 1
- WAN Settings: Transparent Bridging 1
- IPv6 WAN Settings 1
- DNS Host Mapping 1
- Dynamic DNS 1
- QoS 1
2 CenturyLink recommends the default modem set-up.
3 Support for this function is available to CenturyLink business customers who purchased or lease their modems from CenturyLink. Support includes enabling the feature; it does not include configuring 3rd party devices. (ie: credit card machines, camera systems, computers, etc).
- Q: Can I connect multiple Ethernet connections to my modem?
- A: Yes, this modem has 4 Ethernet ports on the back.
- Q: Does my modem act as a firewall?
- A: This modem provides security using a Firewall and Network Address Translations (NAT),
which acts as a barrier between your network and the Internet. You can learn more about the modems firewall in the
Advanced > Security > Firewall section.
- Q: Which Virtual Private Networking (VPN) protocols are supported?
- A: This modem supports pass-through for IPSec, PPTP and L2TP.
- Q: When would I use WEP wireless security?
- A: You would use WEP for wireless security when you have an older wireless adapter that is not WPA capable. If your wireless adapter is not WPA capable, check the manufacturer's website for updated firmware. Despite the flaws in WEP, it does provide some security, particularly when compared to no security at all.
- Q: What can interfere with my modems wireless signal?
- A: Your physical environment can have varying effects on how well you can connect using Wireless.
- Q: What is Modem Firmware?
- A: Firmware is like an operating system that tells your modem how to operate. It provides the modem's hardware with operating rules, instructions, and logic.
- Q: Why Should I Upgrade Firmware?
- A: Firmware upgrades can add new features, improve performance and enhance the security of the modem's current firmware.
- If you have an ISP other than CenturyLink, please contact your ISP directly for IPv6 support. If you are unsure how to contact your ISP, you can look them up using the Internet Service Provider List.
- Is your modem IPv6RD and/or IPv6DS capable? Check the modem compatibility table.
- What's the different between IPv6RD and IPv6DS?