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   Technicolor C1100T Modem

Quick set up



Manual set up

If the set-up above does not work, here are the documents to set-up your modem manually. If your set-up requires a PPP username and you forgot it, chat with tech support.

NOTE: If you have an ISP other than CenturyLink, please contact your ISP directly for support. If you are unsure how to contact your ISP, you can look them up using the Internet Service Provider List.

1 CenturyLink recommends the default modem set-up.
2 Support for this function is available to CenturyLink business customers who purchased or lease their modems from CenturyLink. Support includes enabling the feature; it does not include configuring 3rd party devices. (ie: credit card machines, camera systems, computers, etc).
Modem Status:
  • Connection Status: displays details about the firmware version, connection and modem
  • DSL1 Status: displays details about the DSL port (back of the router) and the DSL light (front of the router).
  • Internet Status: displays details about connection to the ISP which corresponds to the Internet light (front of the router).
  • Ethernet Status: displays details on the Ethernet light(s) on the front and the ports on the back of the router.
  • Wireless Status: displays details about the wireless connection and the Wireless (Wi-Fi) light (front of the router).
  • HPNA Status: displays details on the HPNA light on the front and the port on the back of the router.
  • Firewall Status: displays details on all modified firewall settings from the factory default state.
  • Device Table: displays all devices connected to your Local Area Network (LAN).
  • NAT Table: displays details about the internal (private) network to the external (public-Internet) network translation.
  • Routing Table: displays details about which route the device uses to find the best path when forwarding packets.
  • QoS Table: displays traffic information on a queue basis.
  • Resource Table: displays the modems hardware resources, sessions and LAN device log.
2.4 Ghz:
2.4 Ghz: (contd.)
  • 802.1x 1 - allows you to combine wireless security methods using WEP or WPA with the benefits of a radius server.
Wi-Fi Set up: Troubleshooting:
1 This is an advanced feature.
2 CenturyLink recommends the default modem set-up.
3 Secondary SSID's are considered an advanced feature.
Utilities:
  • Diagnostic Test - The Diagnostic Test can help find problems with your Internet connection.
  • Web Activity Log - Once enabled the Web Activity Log can provide details about what the devices on your LAN are viewing.
  • System Log - The System Log provides date, time, system and action logs.
  • Time Zone - The "Time Zone" utility allows you to view/change the current time zone for your modem.
Blocking/Filtering: Broadband Settings: WAN Settings: LAN Settings: QoS:
Remote Management: Routing:
  • Dynamic Routing 1
  • Static Routing 1
Security:
1 This is an advanced feature.
2 CenturyLink recommends the default modem set-up.
3 Support for this function is available to CenturyLink business customers who purchased or lease their modems from CenturyLink. Support includes enabling the feature; it does not include configuring 3rd party devices. (ie: credit card machines, camera systems, computers, etc).
Quick Fixes:
Firmware:
  • Latest Firmware Version: CTW001-4.12.0.37
  • Firmware Update: Not Available
IPv6: 1
Modem Help: The Modem Help Page provides details on features in the modem, definition to acronyms and a terms glossary.

Q: Can I connect multiple Ethernet connections to my modem?
A: Yes, this modem has 4 Ethernet ports on the back.

Q: Does my modem act as a firewall?
A: This modem provides security using a Firewall and Network Address Translations (NAT), which acts as a barrier between your network and the Internet. You can learn more about the modems firewall in the
Advanced > Security > Firewall section.

Q: Which Virtual Private Networking (VPN) protocols are supported?
A: This modem supports pass-through for IPSec, PPTP and L2TP.

Q: When would I use WEP wireless security?
A: You would use WEP for wireless security when you have an older wireless adapter that is not WPA capable. If your wireless adapter is not WPA capable, check the manufacturer's website for updated firmware. Despite the flaws in WEP, it does provide some security, particularly when compared to no security at all.

Q: What can interfere with my modems wireless signal?
A: Your physical environment can have varying effects on how well you can connect using Wireless.

Q: What is Modem Firmware?
A: Firmware is like an operating system that tells your modem how to operate. It provides the modem's hardware with operating rules, instructions, and logic.

Q: Why Should I Upgrade Firmware?
A: Firmware upgrades can add new features, improve performance and enhance the security of the modem's current firmware.

1 IPv6: