Troubleshoot email, wireless, intermittent connection and slow speeds Setup and Troubleshoot e-mail software Security Downloads, Information, and Terms Setup and Troubleshoot Modems Setup and Troubleshoot Wireless on your Computer or Modem step-by-step tutorials on wired troubleshooting, wireless troubleshooting and email

How to setup a wireless connection on Windows 8



1. Select "Start" or push the "Windows Key" on the key board. If you don't see this screen go to the next step.



2. Type "Wireless" and the search box will automatically open. Select "Connect to a network".



3. Make sure Airplane mode is "Off".



4. Select the network you want to connect to. If you are using the default wireless settings, the network you want is the same as the SSID listed on the bottom of the modem.


5. Select "Connect".



6. Enter the "network security key" then select "Next". If you are using the default wireless settings, the network security key is the same as the Key/Passphrase listed on the bottom of the modem.
If the Key/Passphrase from the bottom of the modem is not working, you can:


7. Your connection will show "CONNECTED".







Need more help?

1. If you have a laptop turn wireless on.
2. If you are using a USB wireless adapter, unplug it, plug it back in and wait 2+ minutes for networks to show up.
3. Tell Windows to manage your wireless connections.
4. Can't find the wireless icon?
5. More wireless troubleshooting.