Check for faster speeds in your area
You need to be enrolled in My Account before you can check for faster speeds in your area. After you have enrolled, follow these steps.
1. Go to the Guided Shopping page. Select Sign In under Existing Customers.
2. Enter your User Name, Password, and select "Show My Options".
3. If a speed upgrade is available in your area, you will see "Upgrade Now". Select "Upgrade Now".
4. Select the speed you want, and follow the on screen instructions to complete your upgrade.