Troubleshoot email, wireless, intermittent connection and slow speeds Setup and Troubleshoot e-mail software Security Downloads, Information, and Terms Setup and Troubleshoot Modems Setup and Troubleshoot Wireless on your Computer or Modem step-by-step tutorials on wired troubleshooting, wireless troubleshooting and email

Speedtest Q

If you still have concerns about slow internet speeds after running this speed test:
  • Read Fixing Slow Internet Speeds
  • Read Fixing Wireless Issues
  • Read How DSL works - learn how the lights on the modem can tell you where the problem is at
  • Read Dropped Connections Article - fix common causes
  • Read Fix Dropping Connections - keep your internet from dropping when answering the phone, improve speeds, and reduces noise on phone calls
  • Check to see if faster speeds are available at your location:
    1. Go to the High Speed Internet Services page.
    2. Select the "Get Internet Now" button. Follow the on screen instructions, and enter your address.
    3. If faster speeds are not available in your area, scroll to the bottom of the page and select "Notify Me" button.
    4. We will notify you via e-mail when a faster speed is available where you live.