Troubleshoot email, wireless, intermittent connection and slow speeds Setup and Troubleshoot e-mail software Security Downloads, Information, and Terms Setup and Troubleshoot Modems Setup and Troubleshoot Wireless on your Computer or Modem step-by-step tutorials on wired troubleshooting, wireless troubleshooting and email

Connecting Devices to Your Wireless Network





Option 1: Wireless using the WPS button



1. If the wireless light is OFF on your modem, you need to 'turn ON' Wi-Fi in the modem.

2. Verify your modem and wireless device are WPS capable.

3. Press the WPS button on your modem.

4. Press the WPS button on your wireless device. (the look and location of the WPS button may vary, refer to manufacturer instructions)

5. Wait for your devices to connect. (could take up to 2 minutes)




Option 2: Wireless using the sticker


1. Find the SSID and Key/Passphrase on a sticker located on the bottom of the modem. CenturyLink modems have wireless turned on by default. To connect to your modem using Wi-Fi, you will need the SSID and Key/Passphrase. The SSID and Key/Passphrase is on a sticker located on the bottom of the modem. If you don't see the settings on the bottom of the modem, you can find the wireless settings without the modem sticker.

2. On your wireless device, make sure wireless is Enabled/Turned on.

3. On your wireless device, enter the SSID and Key/Passphrase. 4. Wait for your devices to connect. (could take up to 2 minutes)




Option 3: Manually setup Wireless

If you don't have a sticker on the bottom of your modem, or the wireless settings have changed:

1. If the wireless light is OFF on your modem, you need to 'turn ON' Wi-Fi in the modem.

2. Use a device that is connected to the modem. (wired or wireless)

3. Go to http://192.168.0.1*.

4. Select Wireless Setup, write down the SSID and Key/Passphrase on step 3 or 5.

5. On your wireless device, make sure wireless is Enabled/Turned on.

6. On your wireless device, enter the SSID and Key/Passphrase.

More Wireless Help