Troubleshoot email, wireless, intermittent connection and slow speeds Setup and Troubleshoot e-mail software Security Downloads, Information, and Terms Setup and Troubleshoot Modems Setup and Troubleshoot Wireless on your Computer or Modem step-by-step tutorials on wired troubleshooting, wireless troubleshooting and email

Find wireless settings without a sticker.

What equipment are you using?
CenturyLink
Usually, you can find the wireless settings for your modem on the bottom of your modem. If your device doesn't have a sticker (or you can't read it), then you need to do a tiny bit of sleuthing to find it.

WPS Button

Trying using the WPS button on the modem. If the WPS button doesn't work continue to the "Finding settings" section below.

Finding settings.

1. Open a web browser and go to http://192.168.0.1. Use a device (wired or wireless) that is connected to your modem and the Internet.

2. Select "Wireless Setup". If you are asked for an admin password, sometimes this can be located on the bottom of your modem.

3. Scroll down till you locate the "Network Name/SSID" and "Security Key/Passphrase".

You will need these settings later, so keep them handy. After you have located the Network Name/SSID and Key/Passphrase you are ready to connect your devices to Wi-Fi.
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Still can't find the settings?

The steps above work for most CenturyLink modems. Here are a couple of CenturyLink modems that stray from the steps above: After you have located the Network Name/SSID and Key/Passphrase you are ready to connect your devices to Wi-Fi.
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non CenturyLink
If you are using using a non-CenturyLink wireless router like an AirPort, D-Link, Zoom or Linksys locate the Network Name/SSID and Key/Passphrase by:
  • using the set-up guide that came with the equipment or
  • locating the set-up guide on the manufactures website.
After you have located the Network Name/SSID and Key/Passphrase you are ready to connect your devices to Wi-Fi.
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