- Legal Notices
- Confidentiality of Customer Proprietary Network Information
- Acceptable Use Policy
- Service Level Agreement
- State Service Agreements
- State Tariffs
- Interstate Month-to-Month Private Line and Network Services Agreements and Exhibits
- Month-to-Month Wholesale Data Services Agreement and Exhibits
- CPE
- CenturyLink™ Select Advantage® Detailed Descriptions
- Professional Services
- Regulatory Documents
- Arizona Consumers
- NJ Bill of Rights
- Network Disclosures
- CenturyLink® Internet Subscriber Agreement
- CenturyLink Connected Voice Subscriber Agreement
- CenturyLink Retail Product Agreement
- CenturyLink 911 and Service Limitations
- CenturyLink Business VoIP Combined Agreement and 911 Acknowledgment
- CenturyLink Personal Digital Vault™
- CenturyLink Zone User Agreement Terms of Service
- SD-WAN International Zone List
- Electronic Signatures
- IP Voice Services Guide (pdf)
- Do Not Call Policy (pdf)
Electronic Signatures
Section 101(c) of the Electronic Signatures in Global and National Commerce Act [15 USC Section 7001 et seq.] provides:
- Consent to electronic records. Notwithstanding subsection (a), if a statute, regulation, or other rule of law requires that information relating to a transaction or transactions in or affecting interstate or foreign commerce be provided or made available to a consumer in writing, the use of an electronic record to provide or make available (whichever is required) such information satisfies the requirement that such information be in writing if:
- the consumer has affirmatively consented to such use and has not withdrawn such consent;
- the consumer, prior to consenting, is provided with a clear and conspicuous statement:
- informing the consumer of (I) any right or option of the consumer to have the record provided or made available on paper or in non-electronic form, and (II) the right of the consumer to withdraw the consent to have the record provided or made available in an electronic form and of any conditions, consequences (which may include termination of the parties' relationship), or fees in the event of such withdrawal;
- informing the consumer of whether the consent applies (I) only to the particular transaction which gave rise to the obligation to provide the record, or (II) to identified categories of records that may be provided or made available during the course of the parties' relationship;
- describing the procedures the consumer must use to withdraw consent as provided in clause (i) and to update information needed to contact the consumer electronically; and
- informing the consumer (I) how, after the consent, the consumer may, upon request, obtain a paper copy of an electronic record, and (II) whether any fee will be charged for such copy;
- the consumer:
- prior to consenting, is provided with a statement of the hardware and software requirements for access to and retention of the electronic records; and
- consents electronically, or confirms his or her consent electronically, in a manner that reasonably demonstrates that the consumer can access information in the electronic form that will be used to provide the information that is the subject of the consent.